Groceries left at a doorstep

Invisible Hands Deliver Ensures Accessibility for People with Disabilities

Mar 21, 2020 1:25:00 PM

Washington, DC (Mar 21, 2020) - Invisible Hands is a community-based group of grassroots organizers and committed volunteers who safely deliver groceries, medicine, and other necessities free of charge to the most vulnerable members of our community facing the COVID-19 pandemic. They have been so inspired by the hard work of the medical practitioners on the front lines facing this disease who risk their lives to help those most in need. As people with some time on their frequently washed hands, they are committed to serving our neighbors and keeping everybody safe and healthy.  User1st has joined the volunteer movement by donating its accessibility technology and services to Invisible Hands website.

“We saw a need to help and support those who need it most – including persons with disabilities and the elderly.  We can help and do so safely by taking orders online and making deliveries placed at their door,” said Liam Elkind, co-founder of Invisible Hands. “Now with technology from User1st, we can ensure persons with visual impairments and other varied abilities have the access they need to order from us online.”

According to the Institute on Disability at New Hampshire’s University Center for Excellence in Disability (UCED) 2019 report, the state with the greatest number of people with disabilities living in apartments was New York with over 1 million people. Digital accessibility is the ability of a website, mobile application or electronic document to be easily navigated and understood by all users of varied abilities, including those who have visual, auditory, motor or cognitive disabilities.

“User1st was founded from the desire to serve those in need, so when Liam called us, it was natural that we stepped up to help in any way we could,” said Walter Arnold, Chief Operating Officer at User1st.  “We are happy to support the efforts of Invisible Hands. Especially during times of crises, we all should come together to support our communities and neighbors,” said Arnold.

Invisible Hands now has over 5,000 volunteers worldwide to help deliver food and other supplies such as prescriptions and toiletries. Founded with the singular purpose of making the power of the internet accessible for persons with varied abilities and disabilities, User1st technology solutions enable persons who use assistive technology to navigate the Invisible Hands website. In addition, User1st supports the message and mission by helping to disseminate the organization’s information.

Anyone can make a delivery request and anyone healthy can sign up to volunteer.  People who wish to utilize the service make a delivery request online and a volunteer follows up with a phone call to confirm exactly what is needed. Several payment options are available, and a receipt is always provided.  

“We see this as an opportunity to come together safely when it feels like the world is pulling us apart. We may be at home by ourselves, but none of us is alone. All you have do is reach out,” said Elkind.

For more information on how to reach Invisible Hands and place orders, visit the website at  While you are there, download the flyer and share in your local neighborhood and share their services on social media. 

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Written by Raegan Bartlo